Troubleshooting

Messages and fixes.

Message or symptomCause and fix
Attach this listing to an available unit before publishing.The listing has no unit
Archived listings are read-only.Create a new listing
Calendar import is unavailable: <blocker>Fix the connection or mapping named
Card payment is currently unavailable.No card provider is enabled
Card payment is only available for test bookings.Arrange payment with the host
Another payment is awaiting confirmation.Wait for it or cancel the attempt
Assess this refund before issuing itDecide the amount or decline
A refund can be reduced under the cancellation policy, not increased.Issue a separate refund for more
Confirm that the external or cash refund has already been completed before reconciliation.Tick the attestation
A task must be assigned before it can start.Assign it
A blocked task requires a reason.Add one
A stay can include at most 15 invited guests.Remove invitees
An amended stay cannot exceed 730 nights.Shorten the stay
A signed agreement for an active stay stays in force.Cancel the stay first
Administrators cannot grant the owner role.Only an owner can
Agreement link is invalid or expired.Reissue the link
Reset email not offeredSet host, sender, and store link
Uploads failOne of the five S3_* values is missing