Troubleshooting

Common messages and what to do.

Message or symptomCause and fix
A bounded idempotency key is requiredSend a stable key
Domain command idempotency key was reused with different inputUse a new key for a different request
An active brokerage membership is requiredThe user has no live membership, or has two and none selected
A valid lead email or phone number is requiredProvide one
Choose a showing time in the future, within one year.Pick a later date
A current verified practitioner license is required for this jurisdictional action.Record the license authority
An effective signed listing engagement with marketing authority is required.Record the engagement
Effective public_site publication authority is requiredRecord publication authority
Effective through must be after effective from.Fix the dates
A single current allocation batch is requiredReverse or review conflicting batches
Commission, batch, and accounting reconciliation reference are required.Supply all three
Every export item requires a document and SHA-256 checksum.Add checksums
Cannot create the first account: an owner membership already exists./dashboard/init only works on an empty database
Listing does not show on the siteStatus is not active or coming_soon, or authority is missing, or photos are not under /images/real-estate/
Password reset says email is not set upSet SMTP_HOST
Outbox events stay pendingRun your dispatcher, or replay failed events