Refund and revoke access

Refund a captured payment and withdraw the customer's entitlement.

Find the order

Search at /dashboard/platform/orders and open it.

Refund

Enter the amount in minor units and a reason, then submit. For a full refund the entitlement is revoked automatically. For a partial refund it stays active.

Reconcile

If the refund shows pending, open /dashboard/platform/refunds and reconcile it once the provider finishes.

Revoke manually (optional)

At /dashboard/platform/access, open the entitlement and revoke with a reason of at least 3 characters. This applies to refunds you handled outside UIKit, or to abuse.

Check the audit trail

/dashboard/platform/audit lists the refund and revocation events.

Sell a paid kit

Connect Stripe, price a product, and confirm a customer can buy and install it.

Issue and revoke a registry key

Create a key for a customer workflow and revoke it when it is no longer needed.

On this page

Find the order
Refund
Reconcile
Revoke manually (optional)
Check the audit trail