Passengers and service

Passenger profiles with their bookings, check-ins, and bags at /dashboard/platform/passengers.

/dashboard/platform/passengers lists Passenger records for the carrier. /dashboard/platform/passengers/[id] shows one profile.

What you see

  • Name, contact, and date of birth
  • Counts of bookings, service requests, check-ins, and bags
  • Travel documents and their verification state

Passenger fields: title, givenName, middleNames, familyName, suffix, dateOfBirth, genderMarker, nationalityCode, email, phone, preferredLanguage, status, loyaltyPrograms, preferences.

Travel documents

Document numbers are not stored in clear text. TravelDocument keeps documentNumberToken, documentNumberHash (SHA-256), encryptedPayload, issuingCountryCode, nationalityCode, expiresAt, and status. Tokens use TRAVEL_DOCUMENT_TOKENIZATION_KEY. A rejected, expired, or revoked document cannot be reactivated. Registering and verifying documents happens at the departure station: see Departures.

Editing Passenger records beyond the list needs canManagePassengers. Reading secure passenger data needs canManageSecurePassengerData.

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