Run a recall
Quarantine recalled lots, contact exposed patients, dispose of stock, and close the recall.
Open the recall
/dashboard/platform/recalls/open. Enter the recall number, classification, reason, source, and source reference. Select every affected lot.
Quarantine
On the recall page press Quarantine. Available stock moves to quarantined.
Work the exposure list
Each patient who received the lot is listed. Call or message them, then record contact method, outcome, and status (contacted, returned, unable_to_reach, resolved).
Dispose of stock
For each lot, record the full quarantined quantity with a disposition reference.
Close
Close the recall. If the page shows "Exposure reconciliation incomplete", finish the open exposures or lot dispositions first.
Class I recalls are counted separately on the Overview.